Getting ready for your first appointment
For your convenience, you can complete the following steps prior to your first appointment. We also have hard copies of the paperwork in the office. If you would like to complete this on the day of your first apointment, please arrive 5-10 minutes early.
Step One
Register in our patient portal.
After you scheduled your first appointment with us, you should have received an email with a link to the new patient portal we created for you. Use this link to create a password to your patient portal.
Step Two
Complete your Paperwork.
- Fill out the demographic information in your patient portal.
- Complete the past medical history form in your patient portal.
- Read and sign our informed consent and patient rights and responsibility form in your portal (a read only version is below).
- Read and sign our notice of privacy practices in your portal (a read only version is also below).
Patient Informed Consent and Rights & Responsibilities Policy
Permission for Treatment:
I acknowledge that physical therapy involves the use of many different types of physical evaluation and treatment. As with all forms of medical treatment there are inherent benefits and risks involved with physical therapy. As a physical response to specific treatments can vary widely from person to person, it is not always possible to accurately predict the patient’s response to certain modalities or procedures, not can it be guaranteed that the treatment will inherently help the condition the patient is seeking treatment for. There is also always a risk that the treatment(s) may cause pain, injury or exacerbate pre-existing conditions. I have the right to ask the physical therapist what type of treatment he/she is planning based on my medical history, diagnosis, symptoms and testing results. I may ask the therapist about the potential risks and benefits of a specific treatment before, during or after the intervention.I understand I have the right to decline any portion of the treatment at any time before or during the treatment session.
Health Insurance:
I understand that Trinity Physical Therapy does not bill insurance companies and serves as an out of network provider. Trinity Physical Therapy will provide you with receipts for all treatment received for you to submit to insurance companies if requested. Trinity Physical Therapy does not make any guarantees that your insurance provider will cover any services provided. Trinity Physical Therapy requires that your show government issued photo identification if you are requesting receipts with patient information on them.
Charges/Guarantee of Payment:
I understand that Trinity Physical Therapy charges a fee for appointments and I agree to pay Trinity Physical Therapy all charges at the time of service. If paying with check, and the check is returned due to insufficient funds, I agree to pay Trinity Physical Therapy $40 for fees associated with the returned check and any additional costs that Trinity Physical Therapy incurs to collect the balance owed, including, but not limited to, attorney fees, court costs, and collection agency costs.
Cancellation Policy:
I understand that in the event that I am unable to keep an appointment, I will contact my therapist as quickly as possible. Visits that are cancelled less than 24 hours prior to the scheduled visit time, or are not cancelled at all will be billed one half the session charge for the first visit. Each subsequent short notice cancellation will be charged for a full visit. Email, phone call or messaging through the PTEverywhere patient portal are suitable means to communicate visit cancellations. In the event of an emergency, the cancellation fee will be waived only at the discretion of the owner. Multiple infraction of the Cancellation Policy can warrant involuntary discharge of the patient from treatment at Trinity Physical Therapy. This is at the discretion of the primary treating therapist.
Patient Conduct:
I agree that Trinity Physical Therapy can stop providing care at any time for any reason. I agree and acknowledge that I may have additional people present at the time of the appointment. By requesting additional people be present at your appointment, I agree and acknowledge that I am authorizing the release of medical information to such individuals in the form of any discussions that take place during such appointment.
Communication:
I understand that I may be contacted by Trinity Physical Therapy staff via email, phone call &/or text messaging to be reminded of an appointment, to obtain feedback on their experience with this facility, &/or provide general health reminders and information. I give permission to for Trinity PT staff to leave messages on any voicemail given.
Video/Social Media Authorization:
I hereby authorize Trinity PT to use any written messages, pictures or videos as testimonials on social media and other marketing platforms. Verbal authorization will be obtained prior to each posting.
Minors:
I understand that Trinity Physical Therapy requires that a parent or legal guardian be present during the initial evaluation for minors.
HIPAA:
I understand that, under the Health Insurance Portability & Accountability Act of 1996 (HIPAA), I have certain rights to privacy regarding my protected health information. I understand that this information can and will be used to:
- Conduct, plan and direct my treatment and follow-up among the multiple healthcare providers who may be involved in that treatment directly and indirectly.
- Obtain payment.
- Conduct normal healthcare operations such as quality assessments and physician certifications as indicated.
I understand that Trinity Physical Therapy will maintain my privacy to the highest standards and may use or disclose my personal health information for the purposes of carrying out treatment, obtaining payment, evaluating the quality of services provided and any administrative operations related to treatment or payment.
I have ready and fully understand that I may request in writing that Trinity Physical Therapy restricts how my private information is used or disclosed to carry out treatment, payment or healthcare operations. I also understand that Trinity Physical Therapy is not required to agree to my requested restrictions, but if the owner does agree, then she is bound to abide by such restrictions.
I understand that I may revoke this consent in writing at any time, except to the extent that Trinity Physical Therapy has taken action relying on this consent.
Notice of Privacy Practice Guidelines
Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
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- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
- We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
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- You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
- We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
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- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
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- You can ask us not to use or share certain health information for treatment, payment, or our operations.
- We are not required to agree to your request, and we may say “no” if it would affect your care.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
- We will say “yes” unless a law requires us to share that information.
Get a list of those with whom we’ve shared information
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- You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this privacy notice
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- You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
Choose someone to act for you
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- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
File a complaint if you feel your rights are violated
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- You can complain if you feel we have violated your rights by contacting us using the information on page 1.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/
- We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
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- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
- Include your information in a hospital directory.
- Contact you for fundraising efforts.
- If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
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- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
In the case of fundraising:
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- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
How do we typically use or share your health information? We typically use or share your health information in the following ways:
Treat you
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- We can use your health information and share it with other professionals who are treating you.
- Example: A doctor treating you for an injury asks another doctor about your overall health condition.
Run our organization
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- We can use and share your health information to run our practice, improve your care, and contact you when necessary.
- Example: We use health information about you to manage your treatment and services.
Bill for your services
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- We can use and share your health information to bill and get payment from health plans or other entities.
- Example: We give information about you to your health insurance plan so it will pay for your services.
How else can we use or share your health information? We are allowed or required to share
your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with public health and safety issues
We can share health information about you for certain situations such as:
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- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do research
We can use or share your information for health research.
Comply with the law
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- We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Respond to organ and tissue donation requests
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- We can share health information about you with organ procurement organizations.
Work with a medical examiner or funeral director
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- We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Address workers’ compensation, law enforcement, and other government requests
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- We can use or share health information about you:
• For workers’ compensation claims
• For law enforcement purposes or with a law enforcement official
• With health oversight agencies for activities authorized by law
• For special government functions such as military, national security,and presidential protective services
- We can use or share health information about you:
Respond to lawsuits and legal actions
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- We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of
- your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
Changes to the Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site.
This Notice of Privacy Practices applies to the following organizations:
Nebraska Dept. of Health and Human Services